Reference

Ketentuan Penggunaan Akun kedai69 login

These Terms & Conditions set out the rules that govern your account on kedai69 login — covering how you register, how deposits via DANA, OVO, GoPay and QRIS…

Berlaku untuk semua akun IndonesiaMencakup DANA, OVO, GoPay, QRISDiperbarui sesuai kebijakan terkiniAkses sesuai hukum setempat
kedai69 login Ketentuan Penggunaan Akun kedai69 login
HUBUNGI KAMI

Tiga Jalur Kontak untuk Pertanyaan Ketentuan

If any clause in these Terms & Conditions is unclear, or if you need to raise a formal query about your account rights, our support team is available around the clock.

Live Chat Akun Open your account dashboard and click the chat bubble in the lower-right corner. Our agents handle Terms & Conditions queries 24 hours a day, seven days a week, in Indonesian and English.
Email Dukungan Send a detailed message to the address in our Help Centre. We aim to respond to formal Terms & Conditions questions within four business hours and keep a written record of every exchange.
WhatsApp Cepat WhatsApp is available for urgent account or policy questions. Share your registered account ID in the first message so our team can pull your details immediately and give you a precise answer.
KEAMANAN & TRANSPARANSI

Bagaimana Kami Mengelola Akun dan Data Anda

Our Terms & Conditions are built on six operational commitments that directly affect your account, your data and your transaction history.

Enkripsi Data Akun

Every account on kedai69 login uses TLS encryption for all data in transit. Your login credentials and personal details are stored in encrypted form and are never shared with third parties outside our verified payment partners such as DANA and OVO.

Retensi Riwayat Transaksi

We retain your full deposit and withdrawal history — including QRIS and GoPay records — for a minimum of twelve months. You may request an exported copy of your transaction log at any time through the account settings page.

Verifikasi Penarikan Dana

Withdrawal requests are verified against the account name on file before funds are released to your DANA, OVO, GoPay or QRIS wallet. This step protects you from unauthorised withdrawals and keeps our ledger accurate.

Kebijakan Cookie

We use session cookies to keep you logged in and analytical cookies to understand how you navigate the lobby. You can adjust cookie preferences in your browser at any time; disabling analytical cookies does not affect account functionality.

Permintaan Perubahan Data

To correct your registered name, email or phone number, submit a change request via the Help Centre with one valid identity document attached. We process verified requests within one business day and confirm the update by email.

Kontak Kebijakan Resmi

For formal notices regarding these Terms & Conditions — including objections, data-access requests or account-closure confirmations — use the dedicated policy email listed in the Help Centre footer, not the general live-chat queue.

Pertanyaan yang Sering Diajukan tentang Ketentuan Ini

These are the questions we receive most often about our Terms & Conditions. Each answer reflects current policy; if your situation is not covered here, contact us via live chat or the policy email in our Help Centre.

They apply to every person who opens an account on kedai69 login. Access to account features depends on local law in your region. Creating an account means you have read and agreed to all clauses on this page.

We may update the terms at any time, but we post a notice inside your account dashboard at least 48 hours before a material change takes effect. The updated version published here is always the binding one.

Log into your account, go to Settings, and select 'Data Export'. You will receive a downloadable file covering your profile, transaction history from DANA, OVO, GoPay and QRIS, and session records within 24 hours.

Depending on the nature of the breach, we may restrict account access, suspend withdrawal rights, or permanently close the account. We notify you by email before taking action unless the breach involves fraud or security risk.

We retain account and transaction data for a minimum of twelve months from the date of your last activity. You can request deletion of non-essential data by contacting the policy email address listed in the Help Centre footer.

Yes. The same Terms & Conditions govern all payment channels — DANA, OVO, GoPay and QRIS. Individual transaction limits for each payment rail are listed separately in the Payments section of your account dashboard.

Send a written objection to the policy email in our Help Centre footer. Include your account ID and the specific clause you are contesting. We aim to respond within three business days with a formal written reply.